FAQs

When will my box ship?

We will ship out your month's box near the beginning of the month. For  subscribers and new subscribers that sign up on or before the 10th of the month.

New Subscribers that signed up between the 10th and the 20th of the month will have their box ship out within 1-2 business days as long as supplies last.

When will I be charged for my box?

You will be charged at the time of purchase for your first box and then again on the 1st of each month for your monthly subscription renewals. 

How many items will I receive in my box?

We plan to have 1 item for the SMALL BOX ($20 minimum value) and then 4-7 items for the BIG BOX ($60 minimum value). Some months may have fewer items if we have higher value items to include in the box.

What is your cancellation/ refund policy?

You may cancel the auto renewal of any subscription or membership at any time. However you will need to cancel prior to the 1st of the month or you will be charged and will be shipped that month's box. If you cancel after the 1st your cancellation will go into effect for the next month. If you are subscribed to a 3, 6 or 12 month subscription you will receive all of the boxes you have paid for and the cancellation will go into effect after that date range. Please cancel prior to the renewal date to avoid being charged.